Privacy policy
MIG Gaming ("we," "us," "our"), operated by Made For Indigenous Gamers MIG Gaming Cafe, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, and the choices you have. It is designed to be consistent with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
1. Information we collect.
- Identity & contact details — name, email, phone number, and billing/shipping address.
- Order & transaction details — products purchased, order value, and order history. Payment card and banking details are collected and processed directly by our third-party payment gateway(s); we do not store full card numbers on our systems.
- Account details — if you create an account, your login credentials and saved preferences.
- Service details — for repairs, upgrades, or builds, information about your device and the service requested.
- Communications — messages, enquiries, and support requests.
- Technical & usage data — IP address, browser/device information, pages viewed, and similar analytics data collected via cookies and similar technologies.
2. How we use your information.
To process, fulfil, and deliver orders and manage returns/replacements; to provide repairs, upgrades, installation, and build services; to provide customer support; to send transactional messages (order, dispatch, and tracking updates); to send marketing communications where you have opted in; to operate and improve our website and services and for analytics; and to comply with legal obligations and prevent fraud.
3. Legal basis.
We process personal data based on your consent, to perform our contract with you (for example, to fulfil an order or service), to comply with legal obligations, and for our legitimate business interests such as securing and improving our services.
4. Sharing your information.
We do not sell your personal data. We share it only as needed with: our e-commerce platform (Shopify); payment gateways; courier and logistics partners; email/marketing and analytics providers; professional advisers and authorities where required by law; and in connection with any business transfer, subject to appropriate safeguards. Some providers may process data on servers outside India; where they do, we take reasonable steps to protect your data.
5. Cookies.
We use cookies and similar technologies to keep the site working, remember your cart and preferences, and understand how the site is used. You can control cookies via your browser settings; disabling some cookies may affect site functionality.
6. Data retention.
We keep personal data only as long as necessary to fulfil the purposes above, including legal, accounting, tax, or reporting requirements, after which it is deleted or anonymized.
7. Data security.
We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights.
Subject to applicable law, you may request to access, correct, or update your data, withdraw consent, or request deletion. To exercise these rights, contact us below; we may verify your identity first.
9. Children.
Our website and products are intended for users aged 18 and above. We do not knowingly collect data from children. If you believe a child has provided us data, contact us so we can remove it.
10. Marketing choices.
You can unsubscribe from marketing emails at any time. We'll still send essential transactional messages about your orders.
11. Grievance contact.
For any question, concern, or complaint about how we handle your data:
- Email: support@miggaming.com
- Address: Made For Indigenous Gamers MIG Gaming Cafe, No. 2/6, 2nd Floor, Perumal Nagar, Thiruvalluvar Salai, Mogappair East, Chennai – 600037, Tamil Nadu
- Phone: +91 99623 75756
12. Changes.
We may update this Privacy Policy from time to time. The latest version will always be posted here with a revised effective date.